Frequently Asked Questions (FAQ)



1) Getting started

A tool to plan a trip: find ideas, build a realistic itinerary (day by day), manage a budget, and gather information in a journal.

No. ROADBOOKERS is not a travel agency and does not carry out booking transactions in the app.

Simple path:

  1. Where and when to go? → get a shortlist of destinations
  2. Destinations → open a destination → Create your itinerary
  3. Organize the days (D1, D2…) → check time/distance
  4. My journal → publish → export to PDF

They are in the top bar:

  • Where and when to go?
  • Destinations
  • Explore
  • Itineraries

Video tutorials require accepting cookies. If you don’t want to enable them, use the step-by-step guide (01→09) instead.

2) Find a destination (Where and when to go?)

  1. Open Where and when to go?
  2. In Period, choose a month
  3. In My wishes, select 2 to 4 wishes
  4. (Optional) In Other criteria, tick 1 filter
  5. Open a destination by clicking its card

Validation: you see a shortlist and you can open a destination page.

Reduce constraints:

  • remove filters in Other criteria
  • keep only 2–4 wishes in My wishes

Then try again.

3) Decide (Destination page)

On the destination page, check:

  • Description
  • Itineraries
  • What to see?
  • What to do?
  • Before you go
  • I want to go : ideas to save
  • Already visited : history
  • ❤️ Favorite : your priorities

Click Create your itinerary.

Validation: you arrive at the planning screen (D1, D2… + map).

4) Find places (Explore) and manage your favorites

  1. Open Explore
  2. Apply a “strong” filter:
    • Our selection (favorite / must-sees / unusual)
    • or Distinctions (UNESCO, “Most beautiful villages”, park…)
  3. (Optional) Add a Category
  4. Open a place page and add it to your Favorites

To keep a shortlist of places to reuse when you build your itinerary.

5) Build the itinerary (day by day)

  • the days D1, D2, D3…
  • a menu (day actions)
  • a budget (amount at the top)
  • the My journal button
  • a map with markers
  1. On the map, click a marker (place)
  2. In the popup, click Add
  3. To remove: click Delete

Validation: the place appears in the day and the time/distance info updates.

On a stop, open then use Move up / Move down.

  • Edit the day
  • Change date
  • Move the day
  • Estimate travel time
  • Delete the day

Yes: deleting can impact associated items (for example the budget). Check what you want to keep before deleting.

6) Trip settings (⚙️)

On the planning screen, click the ⚙️ icon.

  • Destination(s)
  • Arrival date
  • Duration
  • Title
  • Description

Then Update.

  1. ⚙️Participants
  2. Enter the email in the field
  3. Click Add
  4. Click Update

A Participant has the same rights as an Administrator, except they cannot remove the administrator.

  1. ⚙️Advanced
  2. Choose the Preferred transport mode (Car / On foot)
  3. Set default values: Adult(s), Child(ren), Room(s), Currency
  4. Click Update

7) Budget

At the top of the planning screen (amount in EUR), next to My journal.

  1. Click Add an expense
  2. Fill in:
    • Category (*)
    • Label (*)
    • Total price (*)
    • (as needed) Currency, Adult(s), Child(ren), Link
  3. Click Add
  • Summary (total + breakdown)
  • By category
  • By day
  • To do list (what’s missing + shortcuts)

To spot what’s missing (budget “gaps”) and access the necessary additions faster.

8) “+” button: hotels / car / activities / flights

The “+” button lets you add / find hotels, cars, activities and flights near the places of the current day.

The suggestions are targeted to your day (not generic results).

Yes. You can add your existing accommodation and enter its cost.

Validation: the accommodation cost automatically updates the budget.

For activity, car and flight, you need to add them in your budget.

Validation: you’ll find the added item in the budget.

9) My journal (travel journal)

From the planning screen, click My journal.

  • Summary
  • Detailed itinerary
  • Flight
  • Car
  • Insurance

From the Summary tab, click the cover thumbnail, select a file, then confirm.

  1. In Detailed itinerary, open note add from the stop (sticky-note icon)
  2. Choose a type: Description, Tips, To see, Where to eat?, Getting there, Notes
  3. Write then click Add

10) Publishing, sharing and PDF export

  1. In My journal, click Publish / Publish my itinerary
  2. Fill in: Title, Description, Trip type, Trip theme, Trip category
  3. Confirm

Validation: a confirmation message appears after publishing.

After publishing, the itinerary is visible to everyone. Private notes remain hidden.

  1. Open the share menu (share icon)
  2. Click Export .pdf / Export to pdf

Yes. The PDF is being generated. Wait for the processing to finish.

11) Community itineraries (Itineraries + Get inspired)

You can filter by destination, duration, themes, types, categories and apply sorting.

  1. Open an itinerary (card) → you arrive on its showcase page
  2. Click Get inspired
  3. Fill in Title and Description
  4. Click Create

Validation: you see a successful duplication notification and the itinerary is added to your account.

Personal places and notes are not copied (they remain private).

12) Profile and personal space

To find and organize your trips, manage your lists (I want to go / already visited / favorite), track your copied itineraries, and complete your public profile.

From Profile, use the profile editor to update your description, your interests and your photo, then save.

In My itineraries, grouped by status:

  • In preparation
  • In progress
  • Completed

To visualize your destinations and trips by period (planning view).

13) Common messages and errors

This means the place is not in the itinerary’s Destination(s).

  • Option 1: create a new itinerary
  • Option 2: add the destination in ⚙️ > General > Destination(s) then Update

Check the date in ⚙️ > General and use a status that matches your trip.

Your action exceeds a limit (15 days per itinerary and 20 stops per day). Reduce the duration or the number of stops per day.

Try the action again. If the issue persists, use the bug report/support option and include:

  • what you were doing,
  • the page concerned,
  • and a screenshot of the message.

14) Reliability of times / distances / maps

No. They are estimated from third-party mapping data and may vary (traffic, closures, conditions).